These Terms and Conditions, together with any other written information we brought to your attention during the process of confirming your booking, apply to your booking with Flight Mover , Trading as Flights to India. Please read the Terms and Conditions carefully prior to utilising Flights to India website and making any bookings. You consent to the Terms and Conditions when you use the Site, without qualification. If you do not agree with any portion of the Terms and Conditions, you cannot utilise the website in any method or make a booking.
All communications concerning customer service or your booking needs to be sent to:
FlightMover Tour and Travel Pvt Ltd , D-1207 savy vile De, Raj Nagar Extension,Ghaziabad, U.P 201017 or drop an email to: [email protected]
When making your reservation we, as a representative, would organise it for you to come into an agreement with the principal(s) or other supplier(s) such as tour operator / airline / cruise firm / lodging firm etc. as mentioned on your receipt(s). We could reserve you a holiday deal, in which instance you would hold one agreement with the principal, or we could reserve the services that make up your trip with various principals or suppliers, in which instance you would have different agreements with every one of them.
As a representative, we take no accountability for the actions or cuts of the principal(s) or supplier(s) or for the services offered by them. The principal’s(s’) or supplier’s(s’) Terms & Conditions would relate to your reservation and we suggest that you read them cautiously as they do hold significant details about your reservations. Kindly request for copies of these if you do not possess them.
Passengers must make sure that all the names and timings are accurate as per their passports and that the travel itinerary is correct. Changes might not be allowed after the tickets are provided and alterations may incur additional charges.
During a booking, all details will be read back to you and the respective details will be confirmed with the principal(s) or the supplier(s). On receipt of all travel documents please check whether the details such as names, dates and timings are accurate and advise us immediately if any revisions to be done. Also, please be noted that all the tickets supplied are non-refundable, non-changeable and non-transferable unless otherwise stated.
The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel arrangements. Further, if required by any authorities, or as required by law, the information may be provided to public authorities such as customs or immigration. This applies to any sensitive information that you provide such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. If you are travelling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes. If you travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements in this country. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Full details of our data protection policy are available upon request.
Airfares are promised upon ticketing only. If there would be any problem with the payment, we would inform you as soon as possible via email and/or phone. Otherwise, we would send you the ticket within 48 hours of your booking with us.
The free baggage allowance offered to the passenger differs based on the route, class/cabin seating and as per the norms of the Individual airline. Airlines might charge an extra fee for checked-in baggage, additional baggage or other voluntary services. Please contact the airlines straight for the most current updates concerning the baggage payment, weight and sizes of the bags.
Passengers need to be at the airport 3 hours prior to the departure as tickets could not be refunded or changed because of a no show at the airport.
Passengers are held accountable for all their travel documentation plus visas. Visas might be needed for the whole journey both for the destination and/or transit. Visas need to be acquired prior to the ticket been issued.
Customers are required to pay an instalment or the whole amount at the time of booking.
If only a part payment is made, the balance has to be paid on or before the stipulated due date. Failing to do so may result in cancellation of the booking by the principal(s) or supplier(s). This may involve cancellation fees set out in their Terms and Conditions. Unless otherwise mentioned in the booking conditions or advised all the amount paid for the bookings will be held on behalf of the principal(s) or supplier(s) concerned.
All costs shown for travel administrations are in Inr (Indian Rupee) ₹.
Written cancellation or amendment request to be sent by you and it will not take effect until received by us. Upon your book cancellation or amendments, the principal(s) or supplier(s) may charge the cancellation or amendment fee as per their Terms and Conditions (which may be at times the 100% of the total cost).
If you want to alter any item, other than expanding the number of persons in your party/booking, you would have to pay a modification fee of INR 5000.00 per booking, including the airline/supplier charges (if any). From time to time we are obliged to gather extra taxes. You would be told about any extra taxes before the ticket issuance/re-issuance. After ticket issuance, many of the airlines do not permit modifications.
Neither Flights to India nor its principal or supplier will be in charge of cancellation, delayed boarding and no refunds will be provided.
We firmly suggest that you take out sufficient travel insurance in order to cover you and your party as many of the principals or suppliers require you to do so as a condition of booking with them. Certain destinations have made taking out a travel Insurance compulsory, hence we would suggest you to check with the relevant embassy or the Foreign and Commonwealth Office. These insurance cover may cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. Insurance cover are also available to cover you against the financial failure of the principal(s)/ suppliers(s) of your travel arrangements.
If the insurance is provided by us, please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you. Failing to do so may affect the insurance cover.
FlightMover is an independent online travel agency based in India. We act as an intermediary between customers and airlines, travel suppliers, and other travel service providers.
All payments made through FlightMover are processed securely using trusted and encrypted payment gateways. Once your booking is confirmed and your ticket is issued, your reservation is subject to the fare rules, conditions of carriage, and terms and conditions of the respective airline or travel supplier.
FlightMover is an IATA Accredited Travel Agency (IATA Numeric Code: 14014394). Our IATA accreditation demonstrates that we meet the professional standards required to issue airline tickets through accredited airline systems. However, IATA accreditation does not constitute a financial protection or insolvency protection scheme for customers.
As an intermediary, FlightMover does not own, operate, or control the airlines, hotels, car rental companies, or other travel service providers whose products are available through our platform. Any schedule changes, delays, cancellations, baggage policies, refunds, credits, or compensation are governed by the policies and conditions of the respective airline or travel supplier.
Where a refund is approved by the airline or supplier, FlightMover will process the refund in accordance with the supplier's procedures. Refund processing times may vary depending on the airline, payment provider, and banking institution.
Customers are strongly encouraged to purchase comprehensive travel insurance that includes coverage for trip cancellation, medical emergencies, travel disruption, baggage loss, and supplier insolvency where available.
All documents (e.g. invoices/tickets/Insurance policies) that require to be posted will be sent to you by post. Once documents are posted to you, no liability will be accepted by Flights to India unless if the loss of documents are caused due to our negligence. In such instances if the tickets or other documents need to be reissued, all the costs should be borne by you. You may request for delivery by other means if necessary. However, this might involve additional costs.
It is your responsibility to ensure that you possess all required travel documents, including a valid passport, visas, transit visas, permits, and any other documents required by the destination or transit countries before you travel.
While FlightMover may provide general information regarding passport, visa, and entry requirements, such information is provided for guidance only and should not be relied upon as legal or official advice. Requirements may change without notice. You should always verify the latest requirements with the relevant embassy, consulate, immigration authority, or government website before making your journey.
Most countries require that your passport remains valid for at least six (6) months beyond your intended date of departure from the destination country. However, passport validity requirements vary by country, and it is your responsibility to confirm the applicable rules for your itinerary.
Some destinations may require electronic travel authorisations or visas before departure. For example:
Travel to the United States under the Visa Waiver Program generally requires an approved ESTA (Electronic System for Travel Authorization).
Travel to Australia generally requires an approved ETA (Electronic Travel Authority) or an appropriate visa.
Many other countries have their own electronic travel authorisation or visa requirements.
If your itinerary includes a transit through another country, you may also require a transit visa, even if you do not leave the airport. If your journey involves self-transfer between different airports or separate flight tickets, you are solely responsible for ensuring you meet all immigration and transit requirements.
FlightMover accepts no responsibility if you are denied boarding, refused entry, delayed, or incur additional costs because you failed to obtain the necessary travel documents, visas, permits, or health certificates.
Please ensure that all your travel, passport, visa and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. It may be necessary to reconfirm your flight with the airline prior to departure. Please ask us for details at least 72 hours before your outbound flight. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.
After the booking, Flights to India sends you an affirmation email that determines that Flights to India has acknowledged your service booking demand. Kindly keep in mind that this mail is only an acceptance of your purchase and the last verification would be given in the wake of checking the accessibility of your service that you asked for from the principal or supplier.
At FlightMover, we are committed to providing excellent customer service. If you have any questions, concerns, or complaints regarding your booking, please contact our Customer Support team, and we will make every reasonable effort to assist you.
As FlightMover acts as an intermediary between customers and airlines, hotels, and other travel suppliers, the contract for your travel arrangements is between you and the relevant airline or travel service provider. Therefore, complaints relating to the operation of your flight, hotel, car hire, or other travel services are ultimately the responsibility of the respective supplier.
If you experience a problem during your journey, you should report it immediately to the airline, hotel, or other travel supplier, or to their local representative. Prompt reporting gives the supplier the best opportunity to investigate and resolve the issue while you are travelling.
Failure to notify the relevant supplier promptly may limit their ability to resolve the issue and could affect your eligibility for any refund, compensation, or other remedy available under the supplier's terms and applicable law.
If your complaint remains unresolved after your trip, you should submit your complaint directly to the relevant airline or travel supplier as soon as possible, together with any supporting documentation. FlightMover will, where appropriate, assist in communicating with the supplier and help facilitate the resolution process, but we cannot guarantee the outcome of any claim or complaint.
Booking confirmations and travel documents issued by FlightMover include the relevant supplier details to help you contact them if required..
In certain circumstances, there are some service charges applicable for the services we provide.
*Fares incl. all fuel surcharges, our service fees and taxes. Displayed fares are based on historical data, are subject to change and cannot be guaranteed at the time of booking. Lowest fares may require an advance purchase of up to 21 days.
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